Warranties on deliveriesUpdated 9 months ago

6.1 If any Product have been delivered in a damaged condition, or if the Product is out of date, or if a Product which was ordered is not included in the delivery, or if the wrong Product is delivered, the customer should contact the Company and specify the type of defect, lack of conformity or damage noted. The Company will inform the customer whether the Product may be returned for a replacement.

6.2 The Product must be returned to the Supplier within 3 days of the Default Delivery Date or Requested Delivery Date (as relevant) in the original packaging complete and intact. Cost of return of delivery should be beard by Ramblin’ Brands

6.3 The customer must specify in their request all information needed to prove the claim and the return of the product.

6.4 The Company will carry out necessary studies and proceed to the product replacement if practicable.